Top Characteristics Of A Sensible Retailer

| Saturday, June 4, 2011
By Adam Hoffman


A good retailer is made, not born. It takes time to develop certain skills that can make you the kind of salesperson that you want to be and with much patience, you can certainly become just that. Aside from patience, there are other important skills and qualities that you have to learn in order to be a success in your area of business regardless of what it may be.

Business is a give and take kind of thing and one quality you can develop is your ability to relate to people. When dealing with customers, let them do the talking eighty percent of the time and only voice out your thoughts once they're done. People love to talk about themselves so letting them take control of the conversation makes it easier for them to like you.

Making sales is your main goal, and in order to reach that goal, you have to know your product by heart. People will lose interest in you the moment they realize that you have no idea what you're talking about. Moreover, instead of forcing a certain product to your prospect, show them how that product would benefit them in case they buy it from you. Though money is a good motivation for business, it should not be your main concern.

Though success requires more than what you know, your knowledge about how things work in the business world still plays a great factor. To gain knowledge, you have to continue learning and to do that, you have to invest time and money in attending training seminars and reading good books about business. This way, you can be sure that you are always up-to-date when it comes to new business trends.

The last two important traits that you have to possess are self-confidence and determination. Without these two, it would be utterly impossible for you to finish what you have started. Failure is inevitable in business but as long as you have determination, it will be easy for you to stand up and move on.

Finally, always find ways to give to other people. It's impossible not to receive anything out of it but as much as possible, extend a hand to help those in need of yours services without asking anything in return. In doing so, you are fulfilling your ultimate goal and that is to serve other people.




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