Grow Your Business from Your Customer's Vantage Point in Ethical Business Dealings

| Monday, April 8, 2013
By Ian Jeffrey Bannister


Knowing the difference between what wrong and just is the foundation of ethics. Just knowing the difference isn't quite enough though, it's what we decide to do when presented with information that defines our moral character. The same goes in business. Some businesses automatically get a bad rep and poor customer reviews just for being in a certain industry. To the layman, an industry determines a person's character. To an individual, a person's choices and morals determine his or her character. Many people think that capitalism is a bad thing, but it is what has made the U.S. a place where anyone can earn what they want. There are examples of businesses with bad ethical practices and there are some scams out there. There are businesses with great ethics that make great decisions.

So how do you show you have what it takes to be of good mind and sound judgment? Vantage Point Consulting is here to help you in your time of need. With these simple tools at your disposal you will know that you and your company have comported yourself with honor and dignity.

No matter your industry, your integrity in your business dealings is the foundation of the future success of your business. You are ultimately responsible for the failure or success of your business. Your employees' mistakes are ultimately yours because you hired them. Shortcomings of your business are your responsibility and how you and your employees handle them is ultimately on your shoulders. Your responsibility is to your customers, your employees, and other people tied to your business.

There are many examples of shady business practices. Scams and companies with horrible reviews are prevalent throughout the internet and on the show 20/20. Search for the term 'scam' and you can quickly be disappointed at the state of business today. Outsourcing functions or entire departments overseas, cheap sweatshop labor, extortion, etc are all functions of poor business ethics. Although companies that do this may see a short upswing in their financial reports, the loss of customers will lead to continued diminishing returns. Vantage Point Consulting is an outsourced company, but is located in the same country as the clients the company serves. So, you could actually term this just simply 'sourcing.'

One of the cornerstones of long-term success in business is in the responsibility to your customers, your shareholders, and the community. Everyone you shake hands with should be treated with the utmost respect and common courtesies. Although the economic downturn has been in the forefront of a lot of people's business decisions, maintaining great relationships and never short-changing anyone associated with your business will lead to long-term success. Philanthropic efforts can help with this. Vantage Point Consulting often reaches out to the local Columbus, OH community to lend a helping hand. The company doesn't do this for press. It does it as a byproduct of its ethical foundation.

Ethics in the hiring process is crucial. Another challenge in business ethics is recruiting workers without regard to sex, age or ethnic background. Vantage Point Consulting's training courses show us that a company operating ethically usually attempts to share power and leadership through training programs. To give the employees the right tools is to solve dilemmas on the job.

The company Vantage Point Consulting in Columbus, OH has shown tremendous integrity and a degree of morality in a down economy. The company has shown tremendous growth in the past years through integrity and solid business practices. We can all learn something from taking a look at our business practices and moral soundness. Honoring agreements and not going back on our word, handling customer complaints quickly and thoroughly, and proper hiring procedures can pave the way to business success.




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