Discover The Advantage Of A WhistleBlower Hotline

| Wednesday, September 19, 2012
By Rebekah Alford


In an attempt to prevent fraud and encourage ethical practices in the workplace, state and governmental agencies have put into action the WhistleBlower hotline. In this forum, employees are able to voice their concerns regarding the procedures used in their department. Employees are more likely to express concerns knowing that they are protected by anonymity. This practice has been so successful that private businesses have adopted the whistleblower system.

Hotlines can be either external, internal, or both. The external system for whistle blowing is outsourced. Employees are more at ease reporting to external systems so more companies use a third party. Businesses that do not use a whistle blowing system are more apt to have losses than the company that does have a system in place. Employers find that staff will be far more dedicated to the company that offers a system that allows them to voice concerns.

Many employees fear retaliation from the employer if they voice their opinions and concerns. Companies must guarantee that staff concerns and complaints will not result in reprisal. Folks need to feel comfortable in their work environment in order to perform at their best. When staff is able to let their concerns be known and report any wrong doing, they are helping the company succeed.

People need the chance to report concerns about workplace practices without fear of retribution. It is common for folks to feel more secure reporting to an outside system. When a business provides a quality reporting system guaranteed to be anonymous the oversight of the company improves. In addition, employees and those with a direct interest in the company will be more satisfied and there is a lowered risk of legal or financial issues.

Businesses understand that their employees hold much power and can make or break their company. Employees who are empowered will feel more connected to the company and work to help it succeed. A proper system for reporting will enable employees to make their worries known in regard to abuse, fraud, theft, or drug use, without the threat of punishment.

Reporting systems can be set up using the internet or phone. The internet system of reporting is preferred since it also offers a number of resolution options. Folks are able to chat live with an operator, and submit a completed report with files. The hotline will be most successful when it is manned by real people rather than an automated response. People want to talk to trained and experienced operators.

Outsourcing is a very cost effective alternative for implementing these systems. The company will save on labor and setting up an infrastructure to accommodate the WhistleBlower hotline. Large companies often have many different hotlines that may not be able to discriminate between whistle blowing and other types of reports regarding business. This can also be problematic for companies that are growing internationally.

Implementing a proper WhistleBlower hotline will require some foundational work. It is important to look at company size and how far they reach geographically. Confidentiality and anonymity must be a high priority for employees to feel safe in reporting. The organization must give careful consideration to such particulars to guarantee the success of the program.




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